Castlemead Consulting helps organizations move back-office processes offshore. We focus on your business requirements for facility location and development in the Philippines. Companies that allocate a large portion of their operating expenses to data entry telemarketing, collections, customer support, catalogue sales, or online support work benefit from moving offshore.
Our team has established numerous facilities throughout Asia, currently focusing on the Philippines. We have experience in all facets of operation ranging from strategic planning, centre deployment and day-to-day management of teleservices, collections, and back-office processing services. This work has been delivered from centres staffed with over 50 to over 1,000 agents. This experience gives us the insight to provide practical advice to get your team operational quickly and economically.
You benefit from Castlemead Consulting's combination of local insight and experience with a Western business approach. We work with you to understand your objectives for offshoring and develop a plan to help you achieve those goals in the Philippines